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Last Updated: September 2026
MudNPot wants you to be satisfied with your purchase. This policy explains when products may be returned or replaced and how refunds are handled.
If your order arrives damaged, defective, or with an incorrect product, please contact MudNPot customer support within 7 days after delivery to request a return or replacement.
Please provide your order details and clear photographs or other relevant information to help us review the issue.
If you receive a product different from the product ordered, please contact us so that we can review the order and arrange an appropriate resolution.
Returns or replacements under this policy are available for approved damaged, defective, or incorrect product requests made within 7 days after delivery. Products should be unused and returned in their original condition and packaging where applicable.
Products that have been used, damaged after delivery due to customer handling, or otherwise altered may not be eligible for return or replacement.
If a refund is approved, the refund will be processed using the applicable payment method or through the payment process used for the original transaction. The time required for the refund to appear may depend on the payment provider or bank.
Where a return or replacement is approved due to an incorrect, damaged, or defective product, MudNPot will provide return instructions and pay the return shipping costs. There is no return shipping charge to the customer for these approved returns.
This policy does not limit your rights under applicable consumer law.
To request a return, replacement, or refund review, contact:
MudNPot
Email:
support@mudnpot.in
Website:
https://mudnpot.in