Privacy Policy

Last Updated: August 2026

MudNPot respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us through WhatsApp.

Information We Collect

• Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Order Information
• Payment Status

How We Use Your Information

• Process customer orders
• Ship products
• Generate invoices
• Provide customer support
• Send WhatsApp order notifications
• Send shipping updates
• Improve our products and services

WhatsApp Communication

MudNPot uses the WhatsApp Business Platform to send transactional messages such as:

• Order Confirmation
• Payment Confirmation
• Shipping Updates
• Delivery Notifications
• Customer Support Responses

We do not send unsolicited marketing messages without customer consent.

Payment Information

MudNPot does not store your debit card, credit card, UPI PIN or banking credentials. Payments are processed securely through trusted payment gateways.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

Sharing of Information

We do not sell or rent your personal information. Information may be shared only with logistics providers, payment providers, or legal authorities when required.

Your Rights

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information as described below

How to Request Deletion of Your Personal Data

You may request deletion of your personal information held by MudNPot by contacting us at support@mudnpot.in.

To help us identify your account and process your request, please include your full name, registered email address or phone number, and any relevant order number in your request.

After receiving a deletion request, MudNPot will verify the request and identify the personal information associated with the customer. Where deletion is permitted, we will delete or anonymize personal information that is no longer required for our services.

Certain information may need to be retained where required by applicable law, tax or accounting requirements, to maintain transaction records, resolve disputes, prevent fraud or abuse, enforce our agreements, or comply with other legal obligations.

For additional information and instructions, please visit our Data Deletion Request page.

Data Retention

• MudNPot retains customer and order information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with applicable legal and regulatory requirements, resolve disputes, and enforce our agreements.

Contact Us

MudNPot
Email: support@mudnpot.in
Website: https://mudnpot.in